e-learning platform
e-learning platform
e-learning platform
The Learn To Learn project was part of the Experience Haus UX/UI Design course, focusing on developing skills in user experience design. This project was made 75% in group, allowing collaborative problem-solving. Due to a personal emergency, it was finalised just by me with mentor help from the UX Designer Jean Braga.
The Learn To Learn project was part of the Experience Haus UX/UI Design course, focusing on developing skills in user experience design. This project was made 75% in group, allowing collaborative problem-solving. Due to a personal emergency, it was finalised just by me with mentor help from the UX Designer Jean Braga.
client
Learn To Learn
Learn To Learn
role
UX / UI Designer
UX / UI Designer
duration
5 months
5 months
outcome
Desktop website
Desktop website
What is the platform about?
What is the platform about?
It is an e-learning platform designed to provide English language learners with an effective and convenient learning experience.
It is an e-learning platform designed to provide English language learners with an effective and convenient learning experience.
How do they work?
How do they work?
Learn To Learn's mission is to mentor, teach and support individuals who are frustrated with language and cultural barriers, providing them with content, tools and resources to communicate effectively in English, reach their goals and become well-rounded global citizens.
Learn to Learn is focusing its efforts on users in Chile, where they are based, offering real-time English course with diverse levels, with interactive lessons and fast feedback from teachers. To reach that, they are using at present, a mix of platforms as Zoom (video calls), Google Drive (material), Pear Deck (slides for class) and e-mail (to communicate with students).
Learn To Learn's mission is to mentor, teach and support individuals who are frustrated with language and cultural barriers, providing them with content, tools and resources to communicate effectively in English, reach their goals and become well-rounded global citizens.
Learn to Learn is focusing its efforts on users in Chile, where they are based, offering real-time English course with diverse levels, with interactive lessons and fast feedback from teachers. To reach that, they are using at present, a mix of platforms as Zoom (video calls), Google Drive (material), Pear Deck (slides for class) and e-mail (to communicate with students).
What are the main pain points?
What are the main pain points?
• High learning curve. There are too many platforms involved to students work with.
• Lack of brand identity regarding multi-platforms use.
• Important informations can easily get lost. Communication with students is done through email and the classroom platform (Pear Deck) allows you to give feedback but doesn't notify you about it.
• Pear Deck doesn't allow teachers to upload Animations. Everything is static and quickly gets boring.
• Zoom call’s thumbnail might be over the class slides on the browser, during the class.
• Students can’t chat with each other privately.
• There is no easy way to the student see their progress in the course, unless they ask to administration.
• High learning curve. There are too many platforms involved to students work with.
• Lack of brand identity regarding multi-platforms use.
• Important informations can easily get lost. Communication with students is done through email and the classroom platform (Pear Deck) allows you to give feedback but doesn't notify you about it.
• Pear Deck doesn't allow teachers to upload Animations. Everything is static and quickly gets boring.
• Zoom call’s thumbnail might be over the class slides on the browser, during the class.
• Students can’t chat with each other privately.
• There is no easy way to the student see their progress in the course, unless they ask to administration.
Stakeholder Interview
Stakeholder Interview
LTL aims to establish an e-learning platform that facilitates dynamic interaction between students and teachers through engaging interactive lessons. The platform will include all the necessary features to conduct a successful virtual class. Additionally, LTL wishes to effectively gather and analyse data on student performance in order to personalize the learning experience for each student by updating their profiles with relevant content.
LTL aims to establish an e-learning platform that facilitates dynamic interaction between students and teachers through engaging interactive lessons. The platform will include all the necessary features to conduct a successful virtual class. Additionally, LTL wishes to effectively gather and analyse data on student performance in order to personalize the learning experience for each student by updating their profiles with relevant content.
User
Interviews
User
Interviews
7 Interviewers
Remote
Experienced with online language learning
“I'd like to have an interactive group class and also get personalised attention.“
Based on the insights gathered from user interviews, it was revealed that users wanted a interactive and personalised learning experience. They would like a content that would adapt to their performance and skill level.
For those who study in group classes, it was noted that the presence of many students in a single class makes it difficult to see improvements or receive feedback. They expressed a desire for an e-learning platform that makes it easier to engage with the teacher and track their progress.
Additionally, users also expressed a need for easy-to-use and comprehensible structures that would make post-class activities, such as accessing tasks, submitting assignments, and participating in a more dynamic environment.
Based on the insights gathered from user interviews, it was revealed that users wanted a interactive and personalised learning experience. They would like a content that would adapt to their performance and skill level.
For those who study in group classes, it was noted that the presence of many students in a single class makes it difficult to see improvements or receive feedback. They expressed a desire for an e-learning platform that makes it easier to engage with the teacher and track their progress.
Additionally, users also expressed a need for easy-to-use and comprehensible structures that would make post-class activities, such as accessing tasks, submitting assignments, and participating in a more dynamic environment.
Competitor
Analysis
Competitor
Analysis
Key takeaways would be:
Key takeaways would be:
Progress tracking: A visual representation of the user's progress, to help users track their learning journey.
Progress tracking: A visual representation of the user's progress, to help users track their learning journey.
Personalised learning: Adaptive content that adjusts to the user's learning pace, performance, and strengths/weaknesses.
Personalised learning: Adaptive content that adjusts to the user's learning pace, performance, and strengths/weaknesses.
Interactive content: Engaging activities such as quizzes, games, and simulations to make language learning more fun and effective.
Interactive content: Engaging activities such as quizzes, games, and simulations to make language learning more fun and effective.
Social learning: Features that facilitate communication and collaboration among learners, such as chat and group projects.
Social learning: Features that facilitate communication and collaboration among learners, such as chat and group projects.
Mobile optimisation: A responsive design that works seamlessly across desktop and mobile devices.
Mobile optimisation: A responsive design that works seamlessly across desktop and mobile devices.
Clear navigation: A well-structured navigation system that helps users find what they need quickly and easily.
Clear navigation: A well-structured navigation system that helps users find what they need quickly and easily.
Affinity Mapping
Affinity
Mapping
Our research involved interviewing a diverse group of users who utilised various language learning platforms. Despite the differences in their backgrounds, we discovered recurring patterns in their needs and expectations. This insight allowed us to define and create a clear picture of our target user and a Persona.
Our research involved interviewing a diverse group of users who utilised various language learning platforms. Despite the differences in their backgrounds, we discovered recurring patterns in their needs and expectations. This insight allowed us to define and create a clear picture of our target user and a Persona.
Persona
Persona
Juan, 30
Data Scientist
Lives in Chile
Computer Science Degree
“I am interested in learning English in the easiest way possible which is through an e-learning platform.“
Biography
Biography
Juan is an ambitious Chilean guy who wants a better, more secure and stable life. He has over 5 years of experience in the IT field and is looking to expand his career abroad which would require him to improve his English. He feels like he can learn more by e-learning. He also likes spending his time learning new skills online to advance his career.
Juan is an ambitious Chilean guy who wants a better, more secure and stable life. He has over 5 years of experience in the IT field and is looking to expand his career abroad which would require him to improve his English. He feels like he can learn more by e-learning. He also likes spending his time learning new skills online to advance his career.
pain points
pain points
• The learning methods were too traditional, too formal, repetitive, old-fashioned and not interesting.
• Pre-recording, live group classes or forums can sometimes be too overwhelming.
• You are not able to ask questions or get proper feedback.
• The course is monotonous and not interactive.
• The learning methods were too traditional, too formal, repetitive, old-fashioned and not interesting.
• Pre-recording, live group classes or forums can sometimes be too overwhelming.
• You are not able to ask questions or get proper feedback.
• The course is monotonous and not interactive.
influences
influences
• His friends actively learn online;
• Frequently sees testimonies of people who moved abroad because of their jobs;
• Frequently gets recruiters' messages on LinkedIn regarding new positions abroad, but doesn’t get into a further process because of his English level.
• His friends actively learn online;
• Frequently sees testimonies of people who moved abroad because of their jobs;
• Frequently gets recruiters' messages on LinkedIn regarding new positions abroad, but doesn’t get into a further process because of his English level.
Problem Statement
Problem Statement
Learn to Learn needs a way to create a seamless and engaging online classroom experience, because students feel unsatisfied and need a personalised and dynamic environment in order to advance in their English level
Learn to Learn needs a way to create a seamless and engaging online classroom experience, because students feel unsatisfied and need a personalised and dynamic environment in order to advance in their English level
Hypothesis
Hypothesis
We believe that by combining all the interactive features that are popular amongst our users of ages 25+ in one e-learning platform, we will achieve a smoother and more engaging learning experience. We will know this to be true when we see positive feedback, new students joining and bigger student retention.
We believe that by combining all the interactive features that are popular amongst our users of ages 25+ in one e-learning platform, we will achieve a smoother and more engaging learning experience. We will know this to be true when we see positive feedback, new students joining and bigger student retention.
MVP
MVP
In order to launch a functional e-learning platform, we determined that it was crucial to focus on creating a minimum viable product (MVP).
In order to launch a functional e-learning platform, we determined that it was crucial to focus on creating a minimum viable product (MVP).
User Flows
User Flows
Completing tasks from THE last class
Completing tasks from THE last class
Joining the next class
Joining the next class
Checking level progress
Checking level progress
Wireframes
Wireframes
Usability testing
Usability testing
4 users
2 remote
2 in-person
experienced online learning users
During the usability testing, some areas for improvement were identified such as:
• A few minor bugs were discovered during the testing phase;
• Some text elements contained misspelled words, which could have impacted the overall professionalism and clarity of the interface;
• The location of certain buttons was found to be less intuitive for users. Based on feedbacks, the placement of these buttons has been adjusted to enhance user-friendliness and streamline navigation;
• Adjustments have been made to ensure that all text is legible and comfortable to read;
• Certain aspects of the product were made more evident and transparent. This clarity significantly improves user understanding of the product's features and functionalities;
Overall, the identified issues were of significant importance, as they directly impacted the usability and overall satisfaction of our users. By diligently addressing these issues the product is now more refined, intuitive, and user-friendly elevating the product to a new level.
During the usability testing, some areas for improvement were identified such as:
• A few minor bugs were discovered during the testing phase;
• Some text elements contained misspelled words, which could have impacted the overall professionalism and clarity of the interface;
• The location of certain buttons was found to be less intuitive for users. Based on feedbacks, the placement of these buttons has been adjusted to enhance user-friendliness and streamline navigation;
• Adjustments have been made to ensure that all text is legible and comfortable to read;
• Certain aspects of the product were made more evident and transparent. This clarity significantly improves user understanding of the product's features and functionalities;
Overall, the identified issues were of significant importance, as they directly impacted the usability and overall satisfaction of our users. By diligently addressing these issues the product is now more refined, intuitive, and user-friendly elevating the product to a new level.
User Interface
User Interface
Dashboard
Dashboard
Classroom
Classroom
Courses
Courses
